FREQUENTLY ASKED QUESTIONS
1. What is this program all about?
A: This program is to encourage our TLP family to spread the news about us to their friends and family. We sincerely hope you have liked our service and brand through your interaction with us, and that you would recommend us to others, and of course we hope the monetary incentive is an additional bonus.
2. So how does it work?
A: It is really easy. If you are an existing customer with us, feel free to let your friends know about us and get them to come in before the end of Mar 2019 for a consultation as well as register with us. Upon checking that your name exists on our customer register, our staff will issue a £10 store credit for your friend to redeem the next time they see us. As for you, you’ll get a £10 too to be used the next time you come in. Quite a win-win situation isn’t it?
3. How do I tell my friends and family about TLP?
A: Feel free to share our post on your social media, or if you are able to drop by the practice you can collect a couple of flyers we have printed for you to pass on too. If your friends or family prefer checking us out online you can direct them to our website (www.thelittlepets.com) or our social media (Facebook or Instagram).
To speak to us, they can drop a message on any of those mediums mentioned or give our clinic a call and we can answer any questions of theirs.
4. How long does this credit last for? What can I use it for?
A: This credit will last for 6 months from date of issue. You can use it for anything you’d like such as getting vaccinations done, purchasing flea and worm treatment, or a consultation or surgery if your pet needs one.
5. Is there a limit on how many new people I can recommend to TLP?
A: Definitely not, the more the merrier, so time to get scrolling on your phone contacts list!
6. When does this program end?
A: The end date for this program is 31 Mar 2019. This means the friend whom you have recommended should come in by then for their first visit, in order for you to both enjoy the £10 incentive.
